Refund and Cancellation Policy

At WebridgeTech Innovations, we are committed to delivering high-quality digital marketing and IT solutions. This Refund and Cancellation Policy outlines the terms for refund requests and service cancellations. By engaging our services, you agree to these terms.
1. Cancellation Policy Service Cancellation by Client: Clients may cancel a service by providing written notice via email or other documented communication methods. Cancellations made before the project or service initiation will not incur any charges. If a cancellation request is made after the project or service has commenced, charges may apply based on the work completed up to the date of cancellation. Service Cancellation by WebridgeTech Innovations: We reserve the right to cancel services in the event of non-payment, breach of terms, or uncooperative behavior from the client. In such cases, no refund will be provided.
2. Refund Policy Refunds are handled on a case-by-case basis, subject to the terms outlined below: Eligibility for Refund: Refunds will only be considered for services explicitly agreed upon in the contract or invoice. Refunds are not applicable for services that have already been delivered or milestones that have been completed. Non-Refundable Services: Custom IT solutions, digital marketing strategies, and website development services are non-refundable once initiated. Payments made for consulting, analysis, or subscription-based services are non-refundable. Partial Refunds: For ongoing projects, if a refund request is made, the refund amount will be calculated based on the proportion of work completed. Any upfront costs for tools, licenses, or third-party services will be deducted.
3. Refund Request Process Refund requests must be submitted in writing to our official email address, detailing the reason for the request. We will acknowledge your request within 5 business days and review the claim. If approved, refunds will be processed within 10-15 business days via the original payment method.
4. Exceptions to Refunds No refunds will be issued under the following conditions: The client has delayed providing required materials, approvals, or feedback, resulting in project delays. Dissatisfaction arises from creative differences after multiple revisions have been provided. The client changes project requirements or objectives mid-project.
5. Service Suspension and Termination If services are suspended or terminated due to non payment or violation of terms, no refund will be provided.
6. Contact Us For questions or concerns about our Refund and Cancellation Policy, please contact us at: WebridgeTech Innovations Email: support@webridgetechinnovations.com Phone: +91-9911476701 Website: www.webridgetechinnovations.com